Testimonials

"Personalized Computers is fantastic! Their products are built exactly to our specs and most importantly they stand behind their work. Jamie, Paul and the rest of the staff are truly knowledgeable and understand the needs of their clients. Most importantly, I get the same great level of service whether I'm buying a single video card or 30 high-end workstations. I highly recommend them!"

"We were in a bind and called Personalized Computers over a weekend to help us out. Even though we were not a client, they responded quickly, developed a plan of attack and completed the work, keeping us informed every step of the way. Their quick response, apparent knowledge, and definite follow through gave us a high level of confidence. We are now very satisfied clients!"

"Your company went the extra mile for us. The software was already loaded on the computer which saved me a lot of time. In addition, the company sent someone with the computers to help unpack and setup all the computers. No one left until every computer was setup and running properly. Working with Personalized Computers made my job a lot easier. Thanks!"

"The staff of Personalized Computers have been an integral component in the success of the technology program in the Macks Creek R-V School District. They are friendly, knowledgeable, and fluent in the language of the trade. They identify with the needs and special concerns unique to the educational technology environment.

Their staff build a great machine, but what brings me back to their shop is service and attention to detail. Each of the machines comes ready to deploy in the classroom, with a Disk Image customized to the software environment of the district. Everything we need is loaded on the machine before we take it out the box… including all my personal administration tools. This service saves me, on average, 1-3 hours per machine in set up time! Personalized Computers has saved me well over 70 hours of mind numbing disc-in, disc-out monotony this year alone.

Trust. Paul and his staff trust me to know what is wrong with my machines. I don't have to waste time convincing a front line phone jockey that I know the difference between a power supply and a CPU. They get me the parts I need ASAP.

Do yourself a favor. Ditch your mega-distributor and keep your money local. These guys deliver their systems personally, take pride in a product built with their own hands, and appreciate my business. Great people, great machines, great service."

"Dealing with Personalized Computers has been nothing but a pleasant experience. When we were in the process of placing bids for computer lab PCs, Personalized was the only company to show up on site with different cases so we could actually see and feel the difference between models. Their attention to customer satisfaction was present throughout the entire purchasing, image design, manufacturing, software installation, computer delivery, installation, and follow-up phases.

I personally have never dealt with another company so dedicated to meeting their clients' needs no matter the size of the order or budget."

"I couldn't recommend Personalized Computers more highly. Alex, and everyone at Personalized Computers were extremely helpful in setting up my office with the hardware that I wanted, as well as working with the software that I use to manage my office functions. In presenting possibilities for my computer needs, They were very thorough, honest, and straightforward about what my options were. Once decided upon, everything was assembled quickly and according to my specifications, and installed with my schedule in mind. Follow-up care and scheduled maintenance has been all that I could ask for. Personalized Computers designs computers with your current needs and future in mind."

, Columbia, Missouri

"As you know, I had mentioned in a previous email that I would be glad to give your company a reference in the event that you had a potential customer who wished to talk to one of your current customers. My reason for making this offer is that our Agency has experienced such an excellence of service from your organization and I am so relieved that we have found a solid, professional IT support. It was certainly a

"shot in the dark" the day that I opened the Columbia phone book yellow pages, read the companies under Computer Networks section and started calling with questions about such things as service, support, and fees. I was so relieved to talk to someone who was courteous, professional, and knowledgeable, and I've experienced these same things through-out the course of our association with your company.

While I could go on and on, there are several positive things that we've experienced with our dealings with Personalized Computers that I want to mention.

a) Courtesy and Professionalism - Every person I talk to who is associated with Personalized is "on the ball". It is obvious that the customer comes first with you all and that the customer's needs are the highest priority to you each.

b) Knowledge and Skill - If I ask a question that is not in your area of expertise, you refer the question to the right person and I have an answer in a timely manner. We were in a very vulnerable situation when Personalized first became involved in our IT management, in that both of our servers were very full of data and in danger of crashing as a result. We received excellent service, hardware, software, and the set-up was so much better than what we have ever experienced! I must mention that Bruce is just outstanding. He obviously "knows his stuff" and is able to explain in such a way that someone with limited IT knowledge or understanding can "get it". He has been patient with me and my questions and didn't seem to mind the fact that I make him stop his explanations and take notes and write what he's taght me into policy for our future reference.

c) Crises Management - I do not know the number of times that I've called Bruce with crises. This week was another one of those times. Our backup failed and he couldn't resolve it remotely. I know he was busy but he dialed in just an hour or so after I had called for help. (The backup problem was one he had mentioned to me in past from another company he had worked with so it was not totally unexpected.) When we talked after this, he kept changing his personal calendar until he reached the point that he arrived that afternoon and stayed till late in the evening to resolve the problem. Backup was successful that night and again last night!

Please feel free to use me as a referral source. We definitely made the right decision when we went with Personalized!"

"You built me a Quad Core workstation running Vista 64 bit Ultimate with a 24” NEC MultiSync LCD last fall. This is the most enjoyable machine I have ever work with. I can rip 2 cd’s at a time while working on other projects. Vista is becoming more stabile every update and AVG Professional is running seamless. This is the first computer, over many years of computing, that I have never called for support. I bought it to work on high end graphics projects and it has exceeded my expectations. The speed at which the computer operates does not just save me hours it saves me days. I can have several high demand programs open at the same time and switch back and forth without a glitch. This computer is just plain fun to work on. Thanks for the good work!"

- Lance Trager