Here you will find a list of most of the services that we offer in our store location. Almost anything that you need, will be able to fit into one of the many categories with it's description and price. Here at Personalized Computers we take great pride in meeting our customers needs. If you have purchased a computer system from Personalized Computers, and the work you need performed is not covered under warranty. Have comfort in knowing that any service performed will receive an automatic 30% discount of the total cost. It's a sign of appreciation from all of us here at Personalized Computers for understanding the total cost of ownership equation, and purchasing your products from us.
Also on this page you will find links to acquire our check-in sheet in either a printable .PDF, or an electronic form-fillable that you can fill out. It is an adobe .pdf file. You can fill it out on your computer, then download it, or just print it, then sign it. That way you have it already pre-filled out before you get here.
Single Title Software Installation
Service includes everything from Bookkeeping software to Games — Technicians will install
a single software title, and check the software to ensure correct operation. Service excludes operating system installation. Software
not included.
Software Suite Installation or Repair
Service includes the installation, repair, or troubleshooting of one software suite package
(ex. MS Office, AVG Anti-Malware, etc.). Our technicians will also check the software suite to ensure correct operation. The Software
Suite is not included.
Insurance Estimate
We can provide an estimate for insurance purposes. Technicians will provide you with an accurate estimated
cost for repair(s) or replacement as needed.
Operating System Installation
Service includes the installation or upgrade of the Microsoft Windows operating system that is
best suited for your hardware configuration. Technicians will install the Operating System; all needed drivers, and all critical operating
system updates. Operating System Software not included.
Hardware Installation
Service includes the installation of one PC compatible internal or external hardware device onto your computer
and the bundled software. I.e. Graphics/ (video card), hard drives, and optical drives are all examples of compatible hardware. This
service includes both desktops and laptops. Hardware not included.
Diagnostic
Service includes system troubleshooting to determine what the cause of the systems problems is. This is done through
a series of system checks and diagnostics. Once we identify the problem, we'll advise you how to get your computer back up and running
in the most cost effective manner.
Computer Cleaning
Do you have dust buildup? — Dust happens to be one of your computer's worst nightmares. The amassing of dust
and debris in your computer case can shorten the life of your system. They obstruct crucial airflow that the system needs to combat
heat, often creating irreparable damage. Technicians will clean dust and debris from the case, fans, and drives.
Computer Optimization
Service includes deleting unnecessary files and redundant background processes. Technicians will also update
your PC with the most recent operating system updates to safeguard against security threats.
Data Backup or Transfer
Ever lost important data or files that cost you time and aggravation? Service includes the transfer of vital
copies of your computer's files in case of an irreversible crash. Technicians will transfer up to 10GB of your computer's crucial
data or files to another PC, CD/DVD, or external device.
Hard Drive Erasure
Service includes the removal of all your confidential files and personal information from the hard drive using
the DoD 5220.22-M standard. Don’t be caught in a position where someone can retrieve your private data.
Superior Diagnostic, Repair & Prevention
Service includes in depth diagnostic, cleaning, virus/spyware removal, OS repair,
software repair/updates, and optimization. PLUS installation of protection software to keep your computer safe and sound. Protection
Software & Installation Included.
Typical Protection & System Optimization
Service includes an optimization of your computer's performance. A technician will
customize your computer to meet your wants and remove all unnecessary files and redundant background processes. Along with all critical
updates. Technicians will also install and configure protection software to guard against viruses and spyware. All Software is included.
Enhanced Protection & System Optimization
Service includes Typical Protection & System Optimization. In addition: a technician
will create a restore CD/DVD of your computer information in the event of a system crash.
System Restore Image Creation (CD/DVD)
Would you like to have a restore image (CD/DVD) of your new computer system? Many of the top
tier manufacturers leave a restore copy of the system on the hard drive? A Technician is ready to help with the process and create
a restore CD for you.
Data Transfer
Transfer up to 10GB of data/files from one computer to another.
Virus/Spyware Removal
Total removal of malicious programs on your computer. Together with, but not limited to, Trojans, Virus,
Spyware, Adware, Rootkits, Hijackers & BHOs.
Computer Check-Up
Do you feel that your computer need to see a doctor? A technician will remove dust and grime from the case,
fans and drives. Moreover the technician will verify proper storage space and defragment the hard disk drive.
RAM (Memory) Installation
A technician will Install additional system RAM (memory) into a PC or Notebook. The additional RAM
(memory) not included.
Computer Setup
Service includes the configuration of the computer for its users. In addition, the technician will customize system
resources to your wants, install system updates, and install up to two additional software applications. Software not included.
Computer Service by the Hour
Prefer to pay as you go for any type of computer service? We can help with software installation,
MP3 players, wireless networks, PDAs, digital cameras, system infections (virus/spyware) and much more.
Data Recovery
Have you lost your data due to unintentionally erasing that data? Or possible losses due to a failing hard drive? A technician will retrieve the data and transfer the data to a secure location.
Laptop D/C Jack Repair
Does your Laptop no longer charge? Do you need you’re D/C jack repaired? We can repair the D/C jack on
your laptop, so that you’re back up and going. Cost does not include the D/C jack itself.
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